Well 2010 is off to a rocking and rolling start for everyone here at BG.  The holidays were a great time to reflect on a great 2009 and to prepare for the roller coaster ahead in 2010.

I am currently sitting in Orlando, Florida listening to a presentation from Portland General Electric, my old utility company when I lived in Portland.  Huh, Small world.  However, the reason I am in Orlando is for the Gartner BPM Summit.  BusinessGenetics does not have a booth here at the event, but myself and Steve Baker are attending to learn about trends in the industry, network and meet those who are interested in BPM and process improvement.